Sol Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use the Sol Casino website, create an account, make transactions or participate in available games and services. Please read them carefully before using the site. By accessing Sol Casino, you acknowledge that you have read, understood and agreed to these terms, together with any additional rules or notices displayed on the website.

Sol Casino operates under a Curaçao Gaming Authority licence, reference OGL/2024/169/0146, issued to operator Galaktika N.V. Player data and transactions are secured with 128-bit SSL encryption and Cloudflare protection.

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and the operator of Sol Casino. They apply to the website, your player account, available casino games, promotional features, payment functions and any related services made available through the site. If you do not agree with these terms, you must not access or use Sol Casino.

You are responsible for reading the current version of these terms before using the site. Sol Casino may update, replace or amend these terms from time to time. Changes may be published on the website and may apply from the date stated in the updated version. Continuing to use the site after changes are published may be treated as acceptance of the revised terms.

Additional rules may apply to particular games, promotions, competitions, payment methods or other services. Those rules will be made available where relevant and form part of these terms. If there is an inconsistency between these terms and a specific set of game or promotional rules, the specific rules may apply to that activity.

Eligibility and lawful use

You must meet the minimum legal age and other eligibility requirements that apply in your location.
You must use Sol Casino only where online gambling is lawful for you to do so.
You must provide accurate, current and complete information when creating or maintaining an account.
You must not use the site if you are subject to a gambling exclusion, restriction or other legal prohibition that prevents you from participating.
You must not allow another person to use your account or use another person’s account.

You are responsible for checking the laws that apply to you before using Sol Casino. Access to the website does not mean that the services are lawful in every location. Sol Casino may restrict or refuse access where it considers that use would breach applicable law, regulatory requirements or these terms.

2. Accounts, verification and security

Some features may require you to create a player account. You may generally hold only one account unless Sol Casino has expressly approved otherwise. An account must be created in your own name and used only for your personal participation. Accounts must not be created for business purposes, on behalf of another person or to obtain an improper benefit.

Sol Casino may request information or documents to confirm your identity, age, location, payment details or source of funds. This process may be required before an account can be fully activated, before certain transactions are processed or at any other time. You must provide information that is genuine, legible and up to date. Failure to complete verification may result in restricted access, delayed processing or the suspension or closure of an account.

You are responsible for keeping your login credentials confidential and for all activity carried out through your account, unless you have promptly reported unauthorised access. You should use a strong password, avoid sharing account information and log out after using a shared device. Notify Sol Casino as soon as possible if you believe your account has been compromised, used without permission or affected by a security issue.

Sol Casino may suspend, restrict or close an account where it identifies suspected fraud, money laundering, collusion, misuse of a promotion, identity concerns, breach of these terms or other unlawful or irregular activity. Where permitted by law, any review may be completed before the final status of an account or related funds is determined.

Fair play and prohibited conduct

Do not use automated software, bots, scripts or other tools intended to interfere with the site or games.
Do not exploit errors, technical faults, pricing mistakes or unintended features.
Do not collude with other players or attempt to manipulate game outcomes.
Do not use stolen, fraudulent or unauthorised payment methods.
Do not use the site to facilitate unlawful activity, fraud, money laundering or the funding of criminal conduct.
Do not reverse engineer, damage, overload or attempt to gain unauthorised access to the website or its systems.

3. Games, transactions and promotions

Games available through Sol Casino are provided for entertainment and lawful recreational use. Game results are determined by the applicable game systems and rules. You accept that outcomes may be uncertain and that participation does not guarantee a win, return or particular result. You should review the information shown for a game before placing a wager.

You must ensure that all details entered before confirming a wager or transaction are correct. Once an action has been accepted by the system, it may not be possible to cancel or amend it. If there is a clear technical error, Sol Casino may review the affected activity and take reasonable corrective action in accordance with applicable law and the relevant game rules.

Deposits, withdrawals and other transactions are subject to the payment method selected, verification requirements, applicable limits and any instructions displayed on the site. You may use only a payment method that belongs to you or that you are authorised to use. Sol Casino may decline, reverse, delay or limit a transaction where required for security, compliance, verification or technical reasons.

Any fees, processing conditions, minimums, maximums or other transaction information will be shown where relevant. You are responsible for checking these details before confirming a transaction and for any charges applied by your bank, payment provider or other intermediary. Withdrawals may be subject to account verification and may be returned to an approved payment method.

Promotions and bonuses

Promotions, bonuses and rewards may be offered from time to time. Each offer is subject to its own terms, including eligibility requirements, validity periods, wagering or play conditions, restrictions and any applicable limits. You should read the full offer terms before accepting or using a promotion.

Sol Casino may withdraw, change or refuse a promotion where permitted by law, including where an offer has been used incorrectly, fraudulently or contrary to its terms. Unless expressly stated otherwise, promotions are intended for one person, household, device or account and must not be combined or transferred.

4. Responsible gambling, privacy and legal information

Gambling should be treated as entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, set a budget before you play and avoid chasing losses. Never gamble while under the influence of alcohol or substances, and do not borrow money to gamble.

Take regular breaks and monitor how much time and money you spend.
Use available deposit, spending, loss or session controls where offered.
Consider account restrictions or self-exclusion if gambling is becoming difficult to manage.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
Do not allow children or other unauthorised people to access your account or gambling device.

Information about how Sol Casino collects, uses, stores and protects personal information is explained in the Privacy Policy. By using the site, you acknowledge that personal information may be handled in accordance with that policy and applicable privacy laws. You should review the Privacy Policy before creating an account or submitting personal information.

The website and its content may be unavailable from time to time because of maintenance, updates, technical issues, communication failures or circumstances outside reasonable control. Sol Casino does not guarantee that the site will always be uninterrupted, error-free or available on every device. You are responsible for having suitable equipment, software, internet access and security protections.

Intellectual property rights in the website, branding, text, graphics, software and other content belong to Sol Casino or the relevant rights holder. You may use the site for personal, lawful purposes only. You must not copy, reproduce, modify, distribute, publish or commercially exploit site content without permission.

To the extent permitted by law, Sol Casino is not responsible for losses caused by misuse of an account, inaccurate information supplied by you, interruptions outside its reasonable control, unauthorised access resulting from your failure to protect credentials, or conduct that breaches these terms. Nothing in these terms excludes or limits any consumer guarantee, right or remedy that cannot lawfully be excluded or limited.

If you have a question, complaint or concern about an account, transaction or game, use the support channel made available on the Sol Casino website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. Complaints may be assessed under the applicable internal process and relevant legal requirements.

These terms are governed by the laws that apply to the relevant Sol Casino service and your use of the website, subject to any mandatory consumer protections. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. The current version of these Terms & Conditions should be checked regularly before using the site.